Cleaning Innovation Powered by People

Industries
We Serve

People-led Cleaning Innovation

ICS Service Solutions is one of Australia’s leading cleaning specialists, providing services to customers across infrastructure, transport, healthcare, hospitality, commercial cleaning and education sectors.

We operate across both Australia and New Zealand with a focus on taking care of our staff so that they, in turn, can take care of our clients. At ICS we value the trust that comes from strong, long lasting relationships, which is why we strive to serve your brands best interest through our quality and reliable cleaning services.

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Industries We Serve

Complete cleaning solution with our mobile units, rapid response teams, and wide range of facility management services. We provide data and reporting to each client based on their performance expectations and demonstrate our performance in line with the required outcomes.

Transport & Infrastructure

ICS is well established as a preferred provider for high traffic, public-facing transport and infrastructure customers Australia wide, a status built on the reliable quality we can provide. Our services have proven capable of adhering to strict safety, hygiene and presentation standards, proving the trustworthy nature of our operations to the sector as a whole.

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Healthcare

ICS is a preferred cleaning specialist across a range of healthcare settings, including public and private clinics and hospitals, as well as non-public access laboratories. Clients in these sectors rely on us to continually meet evolving sanitisation and infection control requirements, a complex task which we have proven to be capable of completing.

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High End Commercial

60 years of providing quality cleaning services has established ICS as a preferred provider for commercial and retail customers across Australia. This includes large commercial sites such as food courts and carparks, as well as boutique and smaller Australian businesses.

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Hotels, Hospitality & Leisure

ICS works with a variety of clients in the hotel sector, including premium brands such as Hyatt and Hilton. We have a strong understanding of the high demands required to ensure hotel guest satisfaction, and have been able to assure our customers that they are in safe hands with our services.

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Education & Childcare

Working with schools requires a high level of responsiveness, contingency planning and reliable year round servicing. Trust is an essential as well as reliability, two qualities which define our service at ICS. Our customers in the education sector know they can rely on our service standards to keep their space clean, sanitised and safe for their students.

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Government

ICS excels in providing top-tier commercial cleaning solutions to Government clients across Australia. Leveraging years of industry experience and a dedicated team of professionals, ICS ensures pristine environments in public facilities through comprehensive cleaning protocols and state-of-the-art equipment. Our commitment to sustainability and rigorous standards guarantees reliable, efficient, and eco-friendly services.

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WHO WE ARE

ICS was founded in Adelaide in 1963 as a windows and office cleaning service.

Tim Austin, who still to this day sits on our board of directors. An Australian grown, family-owned business from grass roots – the organisation has seen and experienced the highs and lows of building a business in Australia. Born of family origins, ICS has been instilled with strong family values since its inception, values which we continue to proudly embrace.

TESTIMONIALS

What Our Clients Say

Our experience with ICS Service Solutions has been exceptional. Their team consistently delivers high-quality cleaning services that exceed our expectations. The attention to detail and professionalism shown by their staff has significantly improved the cleanliness and overall environment of our business. We highly recommend ICS Service Solutions for any commercial cleaning needs.

Nat Scopelliti yomconnect

ICS was recommended to us by a regular customer, amazing results from the first instance. The friendly staff turn up on time and cleaning is completed efficiently within the time frame. We cannot believe how clean everything is. ICS make cleaning easy, regular checks on the cleaning to ensure we have no issues, would happily recommend to prospective clients.

Annette Gowans Auctions

During the pandemic, we experienced one of our residential buildings having an unexpected positive Covid case. Our office was able to liaise with all the proper authorities to assist in ensuring the safety of our residents. During this process ICS Service Solutions was able to provide our office with an extremely swift response to our call out for a full deep clean. They attended to us within hours of our request and provided a full report with photos on completion of the clean. I can’t recommend ICS Service Solutions enough, everyone that we spoke to was extremely helpful and the service was of a high standard.

Bob Property Management

Over the past six months, ICS has provided exceptional cleaning services to multiple BUSY Ability sites across Brisbane Southeast. Their commitment to quality has consistently exceeded our expectations. ICS fosters an inclusive and supportive work environment for their staff while offering flexible solutions to both employees and clients. This flexibility has been a game changer for us, enabling seamless service delivery outside of standard business hours. We truly appreciate ICS for their reliable, high-quality, and consistent service. Thank you for being a dependable partner in maintaining our workspaces!

Keli BUSY Ability

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